Privacy Policy

Introduction

Chandler Accounting Services Limited (“we”, “us”, “our”) is a company registered in Guernsey under number 65289, with our registered office at Les Hirondelles, Rue du Pre Bourdon, St Saviour, Guernsey GY7 9JS. We process personal data in accordance with the Data Protection (Bailiwick of Guernsey) Law, 2017.

Information We Collect

We may collect and store the following types of personal information:

  • Basic contact details, such as your name, email address, and postal address
  • Records of our interactions with you regarding our services
  • Information about the services you have used or enquired about
  • Any correspondence exchanged between you and us

How We Collect Data

We collect personal data directly from you when:

  • You make an enquiry about our services
  • You fill out a form on our website
  • You engage us for our services and throughout the course of our relationship
  • You communicate with us via email, post, or social media

Why We Process Your Data

We process your personal data to fulfil our obligations, comply with legal requirements, and operate our business effectively. Specifically, we use your data to:

  • Provide and manage our services
  • Respond to enquiries and client requests
  • Meet regulatory and legal obligations
  • Communicate updates and changes to our services

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined above, in accordance with legal and regulatory requirements.

Data Sharing

We do not sell or rent personal data. However, we may share it in the following circumstances:

  • With third-party service providers who assist us in delivering our services
  • With regulatory authorities where required by law

All third parties we engage must comply with applicable data protection laws and process data only as instructed by us.

Cookies

Our website uses cookies to improve functionality and user experience. These small text files help us understand visitor interactions and remember preferences. We do not use third-party advertising cookies.

You can manage or disable cookies in your browser settings, but some website features may not function properly without them.

Data Security

We have implemented appropriate security measures to prevent unauthorised access, loss, or misuse of personal data. Access to your information is restricted to authorised personnel.

Should a data breach occur, we have procedures in place to assess and manage the situation. If legally required, we will notify the affected individuals and the relevant authorities.

Your Rights

You have certain rights under the Data Protection (Bailiwick of Guernsey) Law, 2017, including:

  • The right to access your personal data
  • The right to request corrections to inaccurate or incomplete data
  • The right to request deletion of your data under certain conditions
  • The right to object to certain types of data processing
  • The right to restrict processing in specific situations
  • The right to request data portability

To exercise these rights, please contact us at hi@cas.gg

Withdrawing Consent

If you have given consent for specific data processing activities, you may withdraw it at any time by emailing us at hi@cas.gg

Changes to This Policy

We may update this privacy notice to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

Contact Information

If you have concerns about how we handle your personal data, you may lodge a complaint with the Office of the Data Protection Authority (ODPA) in Guernsey:

  • Email: enquiries@odpa.gg
  • Phone: +44 (0)1481 742074
  • Address: Block A, Lefebvre Court, Lefebvre Street, St Peter Port, GY1 2JP

For any other queries, please contact us at:

  • Email: hi@cas.gg
  • Website: www.cas.gg